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TERMS AND CONDITIONS
Thank you for visiting the website of Glazed Gluten Free. By visiting and using this website, including purchasing our products, you agree that your access to and use of this website are subject to the terms and conditions set forth in this legal notice and all applicable laws. These terms and conditions are subject to change without notice and any changes will be posted herein.
DISCLAIMER
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
Glazed Gluten Free is not responsible for the content of any website linked to or from this website. Glazed Gluten Free expressly disclaims any and all liability and responsibility to any person in respect of the use of material provided on a referenced website. Glazed Gluten Free also assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing of this website or your downloading of any materials, data, text or images from the website.
GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
DESCRIPTIONS OF PRODUCTS
Images with our products have been provided for illustrative purposes only and Glazed Gluten Free does not guarantee that any image will reproduce in true colour nor that any given image will reflect or portray the full design or options relating to that product.
When we become aware of any misdescription, we reserve the right to correct any error or omission.
ORDERING PRODUCTS
Our products are supplied and delivered to customers within Australia. By purchasing a product through our website, you acknowledge that you are over 18 years of age.
When ordering from us, you will be required to provide your name and address for delivery, your email address, telephone contact details and credit card information. We undertake to take due care with this information however in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus.
Your order will be accepted or rejected within 5 days of placing the order. If we have not responded to you within 5 days, your order is deemed to be rejected. We are not required to give reasons for objecting your order, however the most likely reason for rejecting the order will be that we do not currently have that product in stock.
Once you have submitted an order through our website, you may not cancel the order even if our acceptance or rejection of your order is still pending.
All risk or loss of damage to the goods passes to you when we dispatch the goods. If an order is lost in transit, orders will not be replaced until such time as the original order has been located and returned to Glazed Gluten Free.
ORDERING PERISHABLE PRODUCTS
Our range of perishable products include desserts, cakes and celebration cakes.
Please note a limited selection of fresh cakes will be available through our online store.
Orders can also be made in the following ways
- Via telephone 03 95330315
Via email – orders@glazedglutenfree.com.au (an order placed via email is not valid until a confirmation email has been sent)
CUSTOM MADE CAKES – refers to anything outside of our day-to-day range and will require a deposit of 30% to secure your order. We require a minimum of 7 working days notice period for your order.
We accept all credit cards with the exception of Diners. No order will commence until the deposit has been received by Glazed Gluten Free.
The balance will fall due on 7 days prior to collection date.
CANCELLATIONS
If you cancel your order your deposit will not be refunded. If you cancel your order within 7 days prior to the collection date your full payment will not be refunded.
RETURNING A PRODUCT
We strive to ensure that our products are delivered to you in the condition that they were dispatched from our patisserie, however we cannot be held responsible if you are not present when your package is delivered to you, please ensure you supply a shipping address where your goods can be received during business hours. If you wish to return a faulty or damaged product, you must notify us within 24 hours of receiving your delivery either by phone or through our Contact Us webpage.
If we are unable to return or replace the damaged or faulty products, we undertake to reimburse your credit card for the amount debited including packaging and postage charges.
INTELLECTUAL PROPERTY
All materials contained on this website, including but not limited to text, articles, images, logos, buttons, icons and the selection and arrangement thereof are protected by copyright law. All intellectual property, unless otherwise stated, on this website is owned by Glazed Gluten Free.
The material may be viewed online by you and may be reproduced in hard copy only for your personal reference. Unless otherwise permitted by law or with written permission from Glazed Gluten Free, the material and information on this website may not otherwise be reproduced, modified, published, transmitted or displayed and may not be distributed to any person (including distribution by email) or incorporated into any other website.